Terms and Conditions of Sale

1. General information

The General Conditions of Sale (C.G.V.) of the website Les potières sont dans la cour.com are those of the association n° W51259713 " Les potières sont dans la cour " located at 29, rue de Bourgogne 75007 Paris

Any order and purchase of a product offered for sale on the website www.lespotieressontdanslacour.com implies the acceptance of the general sales conditions by the customer. Nathalie Bardoux and Sophie Lamare reserve the right to modify the terms and conditions at any time. In such a case, the terms and conditions in force are those at the date of the order by the customer on the merchant website.

The site www.lespotieressontdanslacour.com is hosted by : OVH

2. Products

Nathalie Bardoux and Sophie Lamare propose the online sale of objects and artistic pieces in ceramic.

Nathalie Bardoux and Sophie Lamare do their best to present the products for sale on the site via, for each product, a description sheet including a detailed description of the product, its essential physical characteristics as well as a certain number of photographs. In the event that the customer needs additional information or clarification on the product, he/she is invited to contact the seller (see the CONTACT tab).

However, it is possible that the perception of the product(s) does not correspond completely to the product(s), because each handmade product is unique. The product description sheets have no contractual value.

3. Awards

All the prices of the products on sale on the site are expressed in euros. They take into account possible discounts, applicable on the day of the order. The shipping costs are calculated and displayed during the validation of the basket, before the payment.

Concerning sales made outside the European Union, customs clearance and the payment of various duties or taxes are the exclusive responsibility of the customer.

Sophie Lamare and Nathalie Bardoux reserve the right to modify at any time and without notice the prices of the products offered on the site. The products are invoiced on the basis of the prices displayed on the site at the time the customer places the order, subject to availability of the products ordered at that time. All orders are payable in Euros and must be paid immediately at the time of placing your order.

Exception for the section "I make your dog" are requested 50% of the payment with the photos of the animals and the balance before the delivery to which is added the price of it.

4. Control

The customer can place an order with Sophie Lamare and Nathalie Bardoux on the website www.lespotieressontdanslacour.com

Once the selection of products is made and the basket validated, the customer must indicate the information necessary for the delivery: the customer must inform the precise address of delivery as well as the possible precisions of accessibility to the place of delivery (building, digicode, floor, telephone number?).

Concerning the heading I make your dog, the customer is informed that a delay of 2 to 3 weeks after the validation is necessary for the manufacture of the sculpture.

In case of the choice click & collect, the customer will have to pick up his purchase at 29 rue de Bourgogne by appointment.

This information as well as the details of the order are the subject of a detailed summary before the final validation of the order. The customer is invited to carefully read all this information.

After having validated his order on the site, the customer will receive an e-mail confirming the order.

5. Payment

Orders are payable exclusively in euros. The customer can pay his order by credit card. This process is totally secure and is operated by the secure payment platform Stripe. The total amount of the order must be paid before the goods are sent, except for the i make your dog order.

6. Delivery

The prices of the products indicated on the site do not include packaging and shipping costs. These are specified once the article is added to the basket.

Sophie Lamare and Nathalie Bardoux use colissimo as a shipping method exclusively for products weighing less than 1 kg, and reserve the right to refuse shipment if the items are deemed too fragile.

(France and abroad).

Delivery times: The products are packaged and shipped between 2 and 7 days following the receipt of payment. For shipments in France, delivery times vary between 1 and 3 days. For shipments abroad, delivery times vary between 2 days and 2 weeks depending on the destination. Sophie Lamare and Nathalie Bardoux cannot be held responsible for the consequences of a possible delay in the delivery of the ordered products.

Place of delivery: The products are delivered to the delivery address indicated by the customer during the ordering process.

The customer is responsible for the accuracy of the information provided during the ordering process.

In the case of errors in the information provided by the customer, the possible costs of the reshipment of the order will be charged to the customer.

Receipt of the order: It is essential to check the condition of the package and the products on the day of receipt. If you notice the slightest problem (missing or damaged product), you must immediately notify lespotièressontdanslacour@gmail.com in writing, adding a photo of the package and the damaged product(s). All claims must be addressed to the potters are in the yard Sophie Lamare and Nathalie Bardoux within 2 working days following the delivery.

7. Returns

If you are not satisfied with your item, you may return your purchase undamaged and unused within 14 days (the date indicated by the carrier is the official date of return). The customer is responsible for the shipping costs associated with returning an undamaged item. Return shipping costs will be deducted from the refund amount. Returned merchandise must be unused and in its original packaging. You must ensure that fragile products arrive undamaged; any merchandise that arrives damaged, chipped or broken will not be refunded. If you wish to return an item, please contact us at lespotieresdontdanslacour.com for advice.

8. Information Technology and Civil Liberties

No personal information is collected without your knowledge. The information that you communicate to us at the time of an order or a subscription to the newsletter is only intended for the administrative and commercial treatment of your request by the association " les potières sont dans la cour " They are not the subject of any transfer to third parties. Sophie Lamare and Nathalie Bardoux treat your personal information with the utmost confidentiality. In accordance with the law " Informatique et Libertés " n°78-17 of January 6, 1978, you have a right of access, of correction and opposition to the personal data concerning you.

9. Intellectual Property

The whole of the contents of this Internet site, including name of domain, marks, logo, photograph, texts... is the property of " the potters are in the court ", it is protected by the laws in force of the French legislation on the intellectual property. No element of this site can be copied, reproduced, diverted or denatured, and this, on some support that it is, without constituting an act of counterfeit within the meaning of articles L 335-2 and following of the code of the intellectual property.

10. Force majeure

Sophie Lamare and Nathalie Bardoux will not be responsible for the total or partial non-execution of their obligations under the present contract, if this non-execution is caused by an event constituting force majeure, in particular in case of disturbance or total or partial strike of the postal services and means of transport and/or communications, fire, floods, failure or breakdown of equipment, or due to the actions of the buyer.

11. Jurisdiction

In case of dispute, an amicable solution will be sought before any legal action.

Failing this, any legal action will be brought before the competent courts of France.